How can we help?

We deliver anywhere in Egypt. Estimated delivery: usually 1–3 working days in Cairo and Giza; times can vary. Free delivery for NOX-only orders inside Cairo Governorate; other orders pay the Bosta fee shown at checkout.

Free delivery for NOX-only orders inside Cairo Governorate. Every other order pays the Bosta fee for your area, shown at checkout before you place the order.

Cash on delivery on every order in Egypt. Card — Visa, Mastercard or Meeza — on Kashier’s secure page. Apple Pay on supported Apple devices. Instalments through Souhoola, MOGO, TRU or Aman; plans and approval are set by each provider.

We deliver across Egypt as standard. Outside Egypt, email support@theinklabel.com and we will quote delivery before you pay anything.

Yes. Exchanges are accepted within 14 days of delivery, unworn and unwashed with the tags on. Send your order number and a photo to support@theinklabel.com and we send the courier to swap it. Return shipping on a change-of-mind exchange is on you.

Email us within 14 days of delivery with a photo and your order number — it is replaced free of charge and we cover the return leg.

Every piece is covered against print and material defects. Send your order number, a short description and clear photos to support@theinklabel.com and we arrange a replacement or refund once confirmed.

No. Pieces are limited releases — once a piece sells out, it is gone. SOLUS is one release, never repeated. New releases are announced on Instagram first.

Email support@theinklabel.com with your order number and we will resolve it as quickly as possible.

Turn it inside out, cold gentle wash, no bleach, no iron directly on the print, air dry, and do not dry clean. Treated this way the print stays sharp for years.